Thank you for shopping at VIP Smart Homes!

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@vismarthomes.com and send your item to:

VIP Smart Homes 12819 SE 39th Street #253 Bellevue, Wa 98006